Customer Supporter

GreenlandBANK is looking for two customer support representatives for our department in Nuuk

Are you good at communicating and passionate about providing the best customer service?
Then you have the opportunity to become part of GreenlandBANK's team in customer service in Nuuk.

About the job:

Your everyday life will be exciting and varied, and there will never be two days that are the same.
In GreenlandBANK's customer service, we respond to customer inquiries via phone and digital inquiries.
Your tasks will include helping customers answer questions related to daily finances, guiding the customer to use the bank's self-service products, as well as identifying customer needs.
We have a strong focus in customer service on constantly improving and setting new standards for the service we provide.

We expect that you:    

• Have an educational background as an office assistant or other relevant education

• Work independently and are also a team player

• Are able to communicate with all types of private customers

• Have experience in and are motivated by providing the best customer service

• Thrive with varied and different administrative tasks

• Are stable and meticulous with your work

• Are bilingual Greenlandic/Danish

We offer:

An attractive and well-paid position in a solid financial institution with good opportunities for personal and professional development.
Here you will have colleagues with high engagement and great influence on your own workday.

GreenlandBANK is a workplace with an informal tone, based on our values;
engaged – decent – customer-oriented – and development-oriented.

Further information about the position can be obtained from department manager Line Vestergård Villadsen.
Questions of a more general nature can be directed to HR manager Patricia Lund Olsen.

We wish to fill the positions as soon as possible and will continuously hold job interviews.
We look forward to hearing from you.