Service assistants for the nationwide emergency center in Nuuk

Can you maintain an overview in a busy everyday life? Are you passionate about providing professional citizen service to citizens throughout Greenland? Would you like to be part of a workplace with an important societal task? Then you might be one of our new service assistants at the nationwide control center in Nuuk.

Start date: as soon as possible by agreement

About Greenland Police and the control center

Greenland Police has approximately 430 employees, of which about 190 are police officers. The police district is divided into six police districts with a total of 19 police stations, the largest of which is located in Nuuk.
The nationwide control center is located in Nuuk and serves as the operational hub of the police district. Here, all 19 police stations are supported through the management of daily operations, Search and Rescue (SAR), as well as reported and unreported incidents.

The control center currently consists of one leader, eight shift leaders, nine shift leader assistants, and eight service assistants.

About you

We imagine that you have an office professional background, but it is not a requirement.
We emphasize that you have relevant work experience and the skills necessary to solve the department's tasks.

You are proficient in both Greenlandic and Danish. It is an advantage if you also speak English, but it is not a requirement.

Furthermore, we are looking for you who:

• are positive, stable, and not afraid to take responsibility

• thrive in changing working hours, including day, evening, night, weekend, and holiday shifts

• work independently and contribute constructively to the work

• have a practical approach to tasks

• are structured, flexible, service-minded, and welcoming

• take initiative and work solution-oriented

• are familiar with IT systems at the user level

• can maintain calm and overview – even in pressured and busy situations

• are mentally robust

About the position
As a service assistant, your primary tasks will be:

• to provide professional, service-minded, and welcoming citizen service

• to receive telephone and written inquiries

• to create less complex reports in the police's IT system

• to update daily reports and incidents electronically

• to collaborate with other police districts under the National Police as well as other sections and departments in Greenland Police

• to communicate and interpret in Greenlandic and Danish, possibly English

The job description is not exhaustive and can be adjusted according to both the organization's needs and your skills.

We offer

In connection with the employment, we offer:

• a targeted introduction program, as well as thorough training in the tasks

• professional sparring and guidance from experienced and competent colleagues

• an exciting workplace with varied tasks and professional challenges

• a good collegial community and a healthy working environment characterized by loyalty, professionalism, and collaboration

Salary and employment conditions

Currently, there is work underway to align the salary and employment conditions for government employees in Greenland with those for government employees in Denmark and the Faroe Islands. Therefore, changes in employment conditions may occur from April 1, 2026, onwards.

You will be employed at the nationwide control center in Nuuk.

Salary and employment conditions will be determined based on your education and qualifications according to the relevant collective agreement between the Ministry of Finance and the negotiating organization.

The working hours are 40 hours per week, and the position is permanent.

Since the Control Center is open 24/7, you will need to participate in a 3-shift rotation every day of the week, which means you will need to work both within normal working hours 0800-1600, but often also outside of normal working hours.

An unfurnished staff housing may be provided for the position. You will cover your own expenses for deposit, rent, and other ongoing housing costs. The size of the housing depends on the size of the household.

If you live outside Nuuk, and there is a waiting period for staff housing, a furnished temporary housing may be made available during the waiting period. If there is also a waiting period for temporary housing, there may be a short-term accommodation in a hotel.

Free relocation of personal belongings and travel expenses for you and your household will be provided according to the applicable rules at any time.

It is a prerequisite for employment that you can be security cleared at the necessary level for the position. You may also be required to perform functions that require a higher security clearance. Employment in the police and in the prosecution service requires that you can maintain the required security clearance at all times.

Greenland Police has implemented smoke and nicotine-free working hours.

Contact and application

If you have questions about the content of the position or wish for further information, you are welcome to contact Police Commissioner Jørgen Madsen at tel. +299 567176. Please note that there is a three-hour time difference between Greenland and Denmark.

You apply for the position electronically via the police's recruitment system at http://www.politi.dk under jobs in the police. When you apply for a position, you simultaneously create a profile in the recruitment system.

We ask you to attach the following documents to your application:

• Application

• CV

• Certificate of your relevant basic education
   

The application deadline is November 27, 2026, and interviews can be expected to be held thereafter.
 
We encourage all interested parties to apply regardless of age, gender, religion, or ethnic affiliation.

KALAALLIT NUNAANNI POLITIIT
We are committed to safety together
GREENLAND POLICE
Together we create safety