Experienced and Proactive IT Manager for the Agency for Digitization

Experienced and proactive IT manager for the Agency for Digitisation As an IT manager, you will play a key role in ensuring that the IT support for the Central Administration is robust, secure, and business-oriented. You must be able to balance daily operations with strategic development while also creating direction, structure, and prioritization in an organization with many stakeholders and high expectations.

Therefore, we are looking for an experienced and decisive IT manager who can lead both stable operations, secure development, and strategic direction.

About the position

• As the IT manager, you will have overall responsibility for the IT department in the Central Administration. The department consists of 11 permanent employees and 3 trainees distributed across several functions: IT support with 1 team leader, 6 IT supporters, and 3 IT support trainees.
• Application support with 1 Product Owner and 1 application supporter
• 2 IT consultants

You will be responsible for the overall management of the area, including operations, support, development, prioritization, security, vendor management, and strategic planning. The role requires you to both set a clear direction and ensure that it is translated into concrete results in everyday life.

You will become a central partner for both management, system owners, and external suppliers. This requires a strong understanding of the organization, good communication skills, and an eye for how IT best supports the organization's needs.

It is a requirement for employment in the position that you can be security cleared, and you must be able to maintain the security clearance throughout your employment.

Your most important tasks

• As IT manager, you will be responsible for ensuring a stable, secure, and well-functioning IT operation with a high user experience and clear service deliveries.
• Lead and develop the IT department both professionally and organizationally, including creating structure, prioritization, and clear frameworks for the employees.
• Set direction for the IT area and translate strategy into concrete priorities, initiatives, and results.
• Ensure mature incident, change, and problem management based on ITIL principles.
• Drive and prioritize IT projects and security initiatives in close collaboration with management, system owners, and suppliers.
• Collaborate and contribute to a well-functioning system owner and system administrator organization in the department and in the central administration.
• Manage professional supplier management, including expectation alignment, follow-up, and ensuring quality in deliveries.
• Advise management and professional areas on IT-related opportunities, consequences, and priorities.

Who are you?

We imagine that you have a relevant higher education in IT with solid experience in leading an IT area where both operations, development, and collaboration with the business are central elements.

• We place particular emphasis on: Documented experience in managing IT operations, support, and/or application management
• Experience in translating strategy into operations, structure, and concrete priorities
• Experience with supplier management and follow-up on external partners.
• Experience with IT project management and implementation of changes
• Knowledge of ITIL and preferably an understanding of enterprise architecture and governance.
• Experience with information security and working with stable and secure IT deliveries
• Strong communication skills and the ability to convey complex IT matters clearly to both management, employees, and partners.

• Important qualities for the role: Is a clear and trustworthy leader
• Can create overview, direction, and calm in complex tasks.
• Has an eye for both people, operations, and strategic goals
• Takes responsibility and has good collaboration skills, ensuring coherence between the organization's needs and the IT department's deliveries.
• Can navigate in a critical function, as well as differentiate tasks in a crisis.

Job interviews

Subject to any changes, job interviews are scheduled for:

June 9, 2026, 12:00 PM - 3:00 PM and

June 10, 2026, 12:00 PM - 3:00 PM

About us

The Digitalization Agency sets the direction for a secure digital future for Greenlandic society by developing and supporting standardized digital solutions. We work both on the digitalization of Greenland and on IT operations for the Greenlandic Self-Government. The agency's areas of responsibility are broad, and the expectations for our deliveries are high. We are proud to have a central responsibility for digital development in Greenland, and we approach the task with professionalism, commitment, and humility.

With us, you will experience a daily life characterized by high complexity, but also a great opportunity to make a real difference. We emphasize integrity, collaboration, high professionalism, and respect for diversity, both professionally and personally.

Employment conditions

The position is currently salary-fixed corresponding to 38. The salary with fixed salary components and personal contribution to pension in LR 38 amounts to DKK 64,048 monthly and DKK 768,576 annually as of April 1, 2026.

Initially, employment will be based on collective agreement terms; however, if the applicant is already a civil servant under the civil service laws for the public Greenland, employment may occur under civil servant terms.

For the position, there is no maximum length of service established, and the provisions regarding compensation for overtime and the provisions regarding compensation for lost days off do not apply; the working hours are initially 40 hours per week.

Salary and employment conditions, including the right to relocation and moving expenses, in accordance with the collective agreement in force at the time of commencement between the Government of Greenland and the relevant negotiating organization.

Housing

No staff housing is provided for the position. If an applicant already has staff housing through employment in the Self-Government, the right to the assigned staff housing is retained. The staff housing is linked to the employment relationship and must be vacated upon the termination of the employment relationship.

Submit your application, CV, educational and course certificates, as well as other relevant documents by clicking "Send application."

We do not accept applications via email.