2 office assistants/caseworkers for Majoriaq

Majoriaq Nuuk is seeking 2 office assistants / caseworkers for employment by agreement.

The position is being created due to an increased workload and rising complexity within the Majoriaq authority and administration area. There has been a significant expansion of documentation requirements, registration tasks, and quality assurance procedures, as well as an increase in the number of cases related to services, external labor, and citizen inquiries. The additional staffing is intended to ensure timely and legally compliant case processing, high professional quality, and stable operations. The desired start date is no later than April 1, 2026, or by further agreement.

The position is full-time and is located under the Municipality of Sermersooq's administration for Welfare and Labor Market, Majoriaq Nuuk, where the department head is the immediate supervisor.

All employees at Majoriaq work based on the values, which is why all applicants for the position are expected to adhere to the values, which are:

Professionalism – mastering the subject at the right level

·Community perspective – to have an understanding of the local community in problem-solving

·Execution – to successfully achieve the core task

Holistic understanding – seeing Majoriaq as a whole

·Strategy – to set direction and framework for Majoriaq

·Communication – to engage in dialogue internally and externally

·Development – to strengthen people, processes, and organization

Guidance – working professionally with the core task

Tasks in Majoriaq

The tasks are diverse and include, among other things:

·Counter service and telephone citizen contact

·Registration of job seekers in Winformatik and GetOrganized

Processing of applications and preparation of decisions

·Administration of quarantines and mobility-promoting services

Case processing regarding external labor.

Quality assurance of payment lists

·Ad hoc tasks in collaboration with other employees

The tasks are solved in close collaboration with the other team members and with reference to the department manager.

Expectations for applicants:

·Shows initiative and responsibility

Works in a structured and independent manner

·Service-minded and professional in citizen contact

·Good collaboration skills

Bilingual candidates are preferred, but it is not a requirement.

·Has an office education or a social work background

Experience with authority work and knowledge of relevant legislation is an advantage, but not a requirement, as training will be provided.

We offer:

A challenging and versatile job with independent responsibility within a delegated authority area and opportunities for professional development.

Criminal record:

This position is subject to the law requiring the collection of a criminal record. According to the law, employment can only begin once the municipality has received a criminal record. We would therefore like to point out that the start date can only be agreed upon once the municipality has received the criminal record from the Police.

Salary and employment conditions:

Salary and employment conditions are in accordance with the applicable agreement between the Government of Greenland, in accordance with the agreement/collective agreement in force at the time of appointment between the Government of Greenland and the relevant negotiating organization.

The employment will be subject to a 3-month probation period.

Housing:

No staff housing can be provided for the position.

Further information can be obtained from:

If the position interests you, you are welcome to contact Team Leader Ivalo Heilmann for further information about the position and related tasks at phone +299 36 81 40 or email: iohn@sermersooq.gl

Application:

Applications marked with Job no. 254-26, and accompanied by educational certificates and documentation of previous employment, etc., must be uploaded before the deadline expires.

How to apply:

Applications must be submitted electronically via the link at the bottom of this page, where you can attach your application and CV.

We do not accept applications in paper or emails, please submit your application electronically via the job posting.

Application deadline: March 27, 2026