Join our team as a Customer Supporter in Nuuk. We are looking for a friendly and service-minded person to ensure quick, accurate, and pleasant service. Your tasks include booking, guidance, invoice handling, and customer service. We offer a dynamic workplace with great development opportunities.
APPLY FOR THIS POSITION Become part of our team as a Customer Supporter in Nuuk - Reposted position
We are looking for a friendly and service-minded Customer Supporter for our team in Nuuk.
Our customer support plays an important role at Royal Arctic Line – we ensure that our customers receive fast, accurate, and friendly service.
Now you have the chance to become part of our team in Nuuk, where you will have an exciting and varied everyday life.
About us
We are the customers' first contact with Royal Arctic Line – and we ensure that every single shipment goes as it should.
We help private customers all over Greenland with booking, guidance, and freight, and we do it with a smile.
Your main tasks will be to:
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Book cargo and assist customers
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Guided on shipping, regulations, prices, and transport options.
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Handle invoices and ensure proper documentation
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Respond to customer inquiries via phone and email.
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Perform calculation of freight
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Contribute to a positive and professional customer service
We are looking for a colleague who is friendly, responsible, and enjoys helping others.
You may have experience from customer service, office work, retail, transportation, or similar – but most importantly, you have the desire to learn and make a difference for our customers.
We are looking for a colleague who:
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Is service-minded
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Can work independently and maintain an overview, even when it is busy.
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Has control over details and works in a structured manner.
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Has IT knowledge at the user level
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Can communicate in Greenlandic and Danish – English is a plus.
What we offer
At Royal Arctic Line, you will have an exciting position where your efforts make a real difference – both for our employees and for our relationship with society.
We offer:
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A dynamic organization with engaged colleagues and exciting challenges.
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A competitive salary that matches your qualifications.
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Good opportunities for personal and professional development.
If you would like to know more about the position, you are welcome to contact Team Leader Cecilia Olsen-Heilmann at +299 349131 or via email at ceoh@ral.gl.
Start date: as soon as possible, but we are happy to wait for the right person.
Applications: processed continuously
Conversations: held continuously
Employer Details
Royal Arctic Line A/S
Ankeret 5A, 2
9220 Aalborg Øst , Denmark
Email: Ceoh@ral.gl
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Job Title
Customer Supporter
Job Type
Full Time
Application Deadline
Jul 8, 2023
Contact Person
Cecilia Olsen-Heilmann
Ceoh@ral.gl
+299 349131
Job category
Trade and service /
Service
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