Greenland Bank is looking for a customer supporter for our department in Nuuk. You will respond to customer inquiries via phone and digital channels, assist with daily finances, and guide on self-service products. We are seeking an independent team player with experience in customer service and bilingual in Greenlandic/Danish.
Greenland's Bank is looking for a customer supporter for our department in Nuuk.
Are you good at communicating and passionate about providing the best customer service?
You have the opportunity to become part of Greenland's BANK customer service team in Nuuk. Customer service is also part of our customer reception and processing group in the Nuuk department.
About the job:
Your everyday life will be exciting and varied, and there will never be two days that are the same. In GrønlandsBANKEN's customer service, we respond to customers' inquiries via phone and digital inquiries.
Your tasks will include helping customers answer questions related to daily finances, guiding customers in using the bank's self-service products, and identifying customers' needs.
In customer service, we have a strong focus on constantly improving and setting new standards for the service we provide.
We expect that you:
Has an educational background as an office assistant, sales assistant, or other relevant education.
Works independently and is also a team player.
Ability to communicate with all types of private customers
Has experience in and is motivated by providing the best customer service.
Thrives with varied and different administrative tasks.
Stable and meticulous with your work
Is bilingual Greenlandic/Danish
We offer:
An attractive and well-paid position in a solid financial institution with good opportunities for personal and professional development. GrønlandsBANKEN is a workplace with an informal tone based on our values; engaged – decent – customer-oriented – and development-oriented. Here you will have colleagues with high engagement and significant influence on your own workday.
You can read more about us at www.banken.gl
Further information about the position can be obtained from Department Manager Line Vestergård Villadsen at tel. 34 78 53 or lvv@banken.gl
The application is sent to HR manager Patricia Lund Olsen at plo@banken.gl and will be processed continuously.
We look forward to hearing from you.
Employer Details
GrønlandsBANKEN
Email: Lvv@banken.gl
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Job Title
Customer Supporter
Job Type
Full Time
Application Deadline
Jul 31, 2023
Contact Person
Line Vestergård Villadsen
Lvv@banken.gl
34 78 53
Job category
Office and Finance /
Office
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