Cargo Assistant

As a cargo assistant, your primary tasks will be to manage the cargo box and assist our customers both over the phone and in person. You will be an important part of our team consisting of cargo managers and terminal workers, where your focus is to ensure correct cargo management for the benefit of our customers, partners, and our ships.

SEARCH THIS POSITION As a cargo assistant, your primary tasks will be to manage the cargo box and serve our customers both over the phone and in person. You will be an important part of our team consisting of a cargo manager and terminal workers, where your focus is to ensure proper cargo management for the benefit of our customers, partners, and our ships.

Your day will consist of receiving and handling various inquiries both by phone and in person. It is important that the shipments arrive on time and that all documents are in order. You will do your utmost to ensure that the customer has a good service experience with Royal Arctic Line.

Your primary tasks will include:

  • Creation of bookings in our system, LIMA
  • Documentation of the submission and delivery of goods
  • Securing proper documentation of goods to the coast and Denmark
  • Ensuring correct documentation of LIMA during ship operations
  • Preparation of shipping documentation
  • Participation in the daily operations of the freight office
  • Building good customer relationships
  • Have IT knowledge at user level
  • Be able to prioritize between customers and partners.
  • Be flexible regarding working hours
  • Be able to communicate in Greenlandic and Danish
  • You possess good collaborative relationships.

We can offer you:

  • Employment in a strong organization that focuses on leadership, development, and skill enhancement of employees.
  • A good work environment with happy and helpful colleagues
  • Compensation that reflects the market
  • Good pension and insurance schemes

We do not accept applications via email, so please apply through our website.

Commencement: August 1, 2026

Applications: processed continuously

Conversation: Conversations are held continuously.

Employer Details

Royal Arctic Line A/S

Ankeret 5A, 2

9220 Aalborg Øst , Denmark

Email: Madi@ral.gl

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Job Title

Cargo Assistant

Job Type

Full Time

Application Deadline

Jul 16, 2026

Contact Person

Martin Didriksen
Madi@ral.gl

Job category

Office and Finance /
Office

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