Service Assistants for the Nationwide Emergency Center in Nuuk

SEARCH THIS POSITION Can you maintain an overview in a busy everyday life? Are you passionate about providing professional citizen service to residents throughout Greenland? Do you want to be part of a workplace with an important societal task? Then you might be one of our new service assistants in the nationwide emergency center in Nuuk.

Commencement: as soon as possible by agreement

About Greenland's Police and the Control Center

Greenland's Police has approximately 430 employees, of which around 190 are police officers. The police district is divided into six police districts with a total of 19 police stations, the largest of which is located in Nuuk.

The nationwide control center is located in Nuuk and serves as the operational hub of the police district. Here, all 19 police stations are supported through the management of daily operations, Search and Rescue (SAR), as well as planned and unplanned incidents.

The control center today consists of one manager, eight shift managers, nine shift manager assistants, and eight service assistants.

About you

We imagine that you have an office professional background, but it is not a requirement.

We emphasize that you have relevant work experience and the skills necessary to solve the department's tasks. In addition, you are proficient in both Greenlandic and Danish. It is an advantage if you also speak English, but it is not a requirement.

Furthermore, we are looking for you who:

• is positive, stable, and not afraid to take responsibility
• thrives in varying work hours, including day, evening, night, weekend, and holiday shifts
• works independently and contributes constructively to the work
• has a practical approach to the tasks
• is structured, flexible, service-minded, and accommodating
• takes initiative and works solution-oriented
• is familiar with IT systems at the user level
• can maintain calm and perspective – even in pressured and busy situations
• is mentally resilient

As a service assistant, your primary tasks will be:

• to provide professional, service-minded, and welcoming citizen service
• to receive telephone and written inquiries
• to create less complex reports in the police's IT system
• to update daily reports and incidents electronically
• to collaborate with other police districts under the National Police as well as other sections and departments in the Greenland Police
• to communicate and interpret in Greenlandic and Danish, possibly English

We offer

In connection with the employment, we offer:

• a targeted introduction and development program as a service assistant with the opportunity to eventually help develop a new service department in Nuuk
• thorough training in the tasks
• professional sparring and guidance from experienced and competent colleagues
• an exciting workplace with varied tasks and professional challenges
• a good collegial community and a healthy work environment characterized by loyalty, professionalism, and collaboration

You are employed by the nationwide alarm center in Nuuk.

Compensation will be based on education level and qualifications, and in accordance with the agreement between the Ministry of Finance and the relevant organization.

 

The working hours are 40 hours per week. Since the Control Center is open 24/7, you will need to participate in a 3-shift rotation every day of the week, which means you will have to work both during normal working hours from 08:00 to 16:00, but often also outside of normal working hours.

The position is a permanent position with a 3-month probation period.

 

A furnished staff apartment can be assigned to the position, for which you will pay the deposit, rent, and ongoing expenses yourself. The size of the apartment depends on the number of people in your household. Since there may be a waiting period for the assignment of a staff apartment, a furnished temporary accommodation will be made available to you in the meantime. Hotel accommodation may occur for a short period if there is also a waiting period for a temporary apartment. No temporary accommodation will be provided if you are already residing in Nuuk.

Free relocation of personal belongings and travel for you and your household is provided in accordance with the applicable rules at any given time.

It is a prerequisite that you can be security cleared at the necessary level for the position. You may be required to perform functions where a higher security clearance is needed. Employment in the police and the prosecution service is conditional on your ability to maintain the required security clearance at all times.

Greenland's Police has implemented smoke and nicotine-free working hours.

Contact and application

If you have questions regarding the content of the position, you are welcome to contact Police Commissioner Jørgen Madsen +299-567176.

Remember that there is a 3-hour time difference between Denmark and Greenland.

 

If you want to know more about the police in general, you can visit our website www.politi.dk.

Application, CV, diploma, and any references must be uploaded in PDF format via the police recruitment system at job.politi.dk.

Application deadline: 26.08.2026

Interviews will be held as soon as possible after the application deadline. Either in person or alternatively via ITV/Teams if you reside outside Nuuk.

We encourage all interested parties to apply regardless of age, gender, religion, or ethnic background.

POLICE IN GREENLAND

We have made ourselves comfortable together.

GREENLAND POLICE

Together we create safety