Receptionist assistant wanted for Hotel Nordbo in Nuuk

Do you have control over both guests, operations, and the details – and a desire for more responsibility?

Hotel Nordbo is looking for a reception assistant manager who wants to become a central part of the daily operations of our reception.

We are looking for you who thrives in the hotel life. You can keep a cool head when the phone rings, guests arrive, bookings need to be changed, and colleagues need help – all while you pay attention to the details and ensure that guests feel warmly welcomed.

As a reception assistant manager, you will be the right hand and deputy of the Front House Manager. You will have both responsibility, influence, and the opportunity to help develop the great guest experience at Hotel Nordbo.

Your everyday life at Hotel Nordbo

No two days are exactly the same. You will be part of the daily operations and work both practically, administratively, and coordinatively.

Your tasks will include:

• welcoming guests and ensuring a good check-in and check-out

• handling bookings, changes, and guest inquiries

• working in Spectra and keeping an overview of today's and upcoming bookings

• being the deputy for the Front House Manager

• assisting with duty schedules and daily coordination in the reception

• supporting, sparring with, and helping the reception team in everyday life

• handling questions regarding payments, invoices, and settlements

• solving administrative tasks and ensuring that the details are in order

• contributing to the development of workflows, service, and the guest experience

In short: You will be one of those whom both guests and colleagues can rely on.

Who are you?

Your background can look different in many ways. Perhaps you are already working in a hotel and are ready for the next step. Maybe you have experience from reception, service, or administration and want more responsibility.

The most important thing for us is that you are stable, responsible, and good with people.

We also imagine that you:

• have experience from a hotel, reception, or a similar service function

• thrive with responsibility and want to take part in the daily management

• work in a structured way and can maintain an overview when it gets busy

• are welcoming, solution-oriented, and good at collaborating

• are familiar with administrative tasks and preferably invoicing/accounting

• speak and write Danish and English – Greenlandic is of course a plus

• preferably know Spectra, but otherwise we will provide training

We are not necessarily looking for the candidate with the longest CV. We are looking for a colleague whom we can confidently entrust both guests, operations, and responsibility to.

A hotel job in Nuuk

Hotel Nordbo is located in the heart of Nuuk and has both hotel rooms and apartments as well as Restaurant Tunit. Our guests come from both Greenland and the rest of the world, and everyday life therefore offers many different people, needs, and experiences.

The position is full-time with varying working hours and weekend shifts – that's hotel life, and it is precisely the variation that makes it exciting.

If you do not already live in Nuuk, we are happy to help you get well established and settle into the city.

We offer

• a central role with responsibility and the opportunity for influence

• a varied workday with plenty of contact with both guests and colleagues

• an informal workplace where we help each other

• training in Spectra and our workflows

• opportunities for professional and personal development

• assistance with establishment in Nuuk if you are coming from outside

• salary according to qualifications as well as employee benefits at the hotel

Do you want to become part of Nordbo?

Send your application and CV to:

Rikke Lynge Berthelsen
 Front House Manager
 E-mail: ribe@nordbo.gl 
 Tel. +299 32 66 44

If you have questions about the job or life at Hotel Nordbo, you are also very welcome to contact Rikke.

We conduct interviews on an ongoing basis and hire when we have found the right candidate.

We look forward to hearing from you – and perhaps welcoming you to Hotel Nordbo and Nuuk.