Application Support Specialist

Become an application support specialist and make a difference for Greenland's public administration! Are you passionate about helping others, working with IT systems, and making everyday life easier for your colleagues? We have a job where your efforts make a real difference every single day. The Agency for Digitisation is looking for an application support specialist to work with the F2 documentation system, used daily by approximately 1,000 employees in Greenland's central administration. You don't need prior knowledge of F2. Familiarity with the system is an advantage, but we provide thorough training regardless of your starting point. What does the job entail? As an application support specialist, you will be part of a small, highly skilled team that works closely together daily. Your primary tasks will be to: • Assist and guide users in their daily work with F2 • Solve minor daily support tasks in collaboration with users and suppliers • Teach and assist users in how to best use the system • Help improve workflows and the quality of data and documentation • Support established processes, upskilling, and workflows to ensure consistent and optimal use of F2 in the organization • Participate in developing and maintaining teaching and training materials (e.g., guides, e-learning, and hands-on training) • Contribute to the further development of the system by solving tasks in collaboration with the team and the system's Product Owner Who are you? We imagine that you: • Have an IT-related or other relevant education – or practical experience • Thrive working both independently and in a team • Are approachable, service-minded, and enjoy helping others • Work in a structured manner and maintain an overview – even when there are many inquiries • Are motivated by making a difference and creating value for others' workdays • Have an interest in IT, systems, and digital workflows • Are proficient in Danish and English, preferably Greenlandic • Have a clean criminal record What do we offer you? • A meaningful job in an organization with significant societal importance • Thorough introduction and training tailored to your skills • A varied daily life with great responsibility and influence • An informal and supportive work environment • Close collaboration with skilled and committed colleagues • Opportunities for professional development in IT, support, and digitalisation About us The Agency for Digitisation sets the direction for secure and modern digital solutions in Greenland. We are approximately 35 employees and are organized under the Department of the Chairman. Read more at Digitalimik.gl Ready for new challenges? Send your application by January 30th. Do you have questions? Contact Department Head Aputsiaq Gudbrand Petersen: Email: apu@nanoq.gl Phone: +299 345887 We look forward to hearing from you! Salary and employment conditions Salary and employment terms, including the right to travel and relocation, according to the agreement/contract in effect at the time of employment between Greenland's Self-Government and the relevant negotiating organization. Housing No staff housing is provided for the position. If an applicant already has staff housing through employment in the Self-Government, the right to assigned staff housing is retained. The staff housing is tied to the employment relationship and must be vacated upon termination of employment. Submit your application, CV, educational and course certificates, and other relevant documents by clicking 'Send application'. We do not accept applications via email. Send application