Employee for Citizen Service in Nuuk

You are the right employee for Citizen Service in Nuuk if you can contribute professionally, insightfully, and knowledgeably to the broad area, you will be an employee in a good team that takes pride in good service and respectful citizen efforts and constantly works for cross-cutting coherence and a single entry point for citizens.

Citizen Service focuses on, and is proud of, being able to provide citizens with competent and proper treatment. Every day there are citizens who need help with tax issues. All inquiries require professional insight and knowledge to provide correct answers and give the necessary assistance.

At the same time, the citizen service area is characterized by being in constant development and subject to many political regulations. The visions and desires are great, therefore there must be a balance between secure operations and flexible development and change. Citizens need to be assisted differently, and future citizen inquiries are also variable.

In the Citizen Service department, we are 12 employees distributed across 6 cities. Here we work in the Tax Agency's interdisciplinary service desk function.

The Citizen Service department handles general inquiries regarding

• Tax
• Collection
• Import duties
• CVR, etc.

Qualifications and competencies:

• You have a TNI, TNI Administration, AU or similar education.
• You have good IT skills.
• You can work independently, are engaged, and are responsible.
• You are service-minded
• You must be bilingual Greenlandic/Danish/English.

You should enjoy serving customers. You like to learn new things and are not afraid to take on new tasks. In connection with employment, you will be trained in the above-mentioned subject areas. You should be able to keep many balls in the air, you can take responsibility and initiative, but you are also a pronounced team player who can thrive in a diverse group with different professional competencies.

Salary and employment conditions: 

Salary and employment conditions are in accordance with the agreements/collective agreements applicable at the time of commencement between the Government of Greenland and the relevant negotiating organizations.

Further information about the position can be obtained by contacting Office Manager Linda Brandt at direct phone +299 34 65 01, email: libr@nanoq.gl 

Applications must be received by the Tax Agency no later than November 25, 2026.

The position as an employee is available for occupancy from December 1, 2026, or by agreement. The position is located in the Tax Agency in Nuuk.